Terms and Conditions

Terms and Conditions

Last updated July 8, 2025

Hello and welcome to  Zest Logic!  

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.zest-logic.com website (the "Website") operated by ZLogic OU , a company incorporated in the Republic of Estonia, under registration number 16290359, with its registered address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551 (”Company”, "Us", "We", or "Our").

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service and/or Website. You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these legal Terms. 

These Terms describe your rights and obligations as a User of Website, outline the rights you grant to Us when using the Website and Services, and establish the rules and conduct standards that apply during such use. These Terms must be read in conjunction with Our Privacy Policy, which governs how we collect, process, and protect your personal data.

BY ACCESSING OR USING ANY PART OF OUR WEBSITE OR SERVICES, YOU AGREE TO BE LEGALLY BOUND BY BOTH THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO ALL OF THE PROVISIONS CONTAINED IN THESE LEGAL DOCUMENTS, YOU ARE EXPRESSLY PROHIBITED FROM ACCESSING OR USING THE SERVICES, AND YOU MUST IMMEDIATELY DISCONTINUE USE OF THE WEBSITE.


1. Definitions 

For the purposes of these Terms and Conditions, the following capitalized terms shall have the meanings set forth below. Any term not defined herein shall have the meaning customarily ascribed to it in applicable legal or commercial usage.

  1. Client” shall mean any individual, business entity, or organization that enters into a contractual or commercial relationship with Company for the purpose of receiving Services and purchase of Extensions 
  2. User” shall mean an individual who accesses or uses the public-facing website of the Company. Where appropriate, “User” may include Clients, prospective clients, or partners.
  3. “Company”,” Us”, “We”, or “Our shall mean Company, a legal entity registered in Estonia, which owns and operates the Website, provides Services, which includes consultation, and eCommerce solutions.
  4. Services” shall mean any professional activity, consultation, development work, or technical support provided by Company in connection with eCommerce platform solutions, including but not limited to:
    1. custom development on platforms such as Shopify, BigCommerce, and WooCommerce;
    2. UI/UX design and frontend optimization;
    3. eCommerce consulting, strategic planning, and platform audits;
    4. integration of third-party systems (e.g., CRMs, payment gateways, inventory systems);
    5. ongoing support and maintenance;
    6. data and platform migration services.
  5. Extensions” refer to proprietary software modules, plug-ins, or add-ons developed and owned by Company, which are designed to extend or enhance the functionality of third-party e-commerce platforms.
  6. License” shall mean a single-site license that permits installation and use of the Extensions on one (1) production domain, as well as the limited right granted by the Company to the Client to use specific Extensions under agreed-upon Terms.
  7. Deliverables” shall mean any digital output, Extensions, configuration, documentation, or design materials delivered by the Company to the Client as a result of the Service.
  8. Third-Party Platform” shall mean any external software-as-a-service (SaaS), content management system (CMS), or eCommerce infrastructure not owned by the Company.
  9. “Production Domain” shall mean the main, live version of an online store or website intended for real-time end-user access, as opposed to development or staging environments.
  10. End User Agreement” shall mean a separate legally binding agreement entered into between the Company and a Client governing the provision of custom Services, such as UI/UX design or eCommerce integration. This agreement outlines the terms under which the Client receives Deliverables and may include provisions for the assignment or transfer of intellectual property rights in connection with such Services.
  11. Confidential Information” shall mean any non-public, proprietary information disclosed by either party to the other in connection with the Service, whether in written, oral, or electronic form.


2. General Terms of Service 

To use our Services, you are required to read and agree to our Terms, which describe your rights and obligations. This is important for Us and for you as well, because a clear understanding of the Terms of Use of our Services allows you to avoid misunderstanding.

This Website is operated by the Company for the purpose of presenting and promoting our professional eCommerce development and consulting services. 

Use of the Website is subject to these Terms, which govern access to and general interaction with the Website.

The Website is informational in nature and does not offer any self-service features, customer accounts, or automated purchase tools. 

Our Website does not require user registration, login, or the creation of personal accounts to access any part of the public content or to submit inquiries. No authentication is required to browse our services, portfolios, or contact forms. Consequently, no functionalities are gated behind user accounts.

The Сompany specializes in developing and customizing eCommerce solutions on Third-party platforms. 

We are not affiliated with nor do we represent these platforms unless explicitly stated. Clients remain subject to the respective platform providers’ terms and conditions, which apply in parallel to our development services

The Сompany operates primarily in a business-to-business (B2B) capacity. All development work  is conducted under bespoke contracts that govern delivery milestones, fees, intellectual property allocation, and support obligations.

We may, on a discretionary basis, provide Services to individual clients or small businesses. In such cases, Deliverables are subject to limited non-exclusive licensing terms and do not constitute a transfer of ownership, unless expressly agreed otherwise.

FOR THE AVOIDANCE OF DOUBT, NO LEGALLY BINDING ENGAGEMENT ARISES FROM MERE CONTACT THROUGH THE WEBSITE. A SEPARATE WRITTEN AGREEMENT IS REQUIRED.

SUBMISSION OF AN INQUIRY THROUGH THE WEBSITE DOES NOT CONSTITUTE A CONTRACTUAL OFFER OR CREATE ANY SERVICE OBLIGATION. COMPANY WILL ASSESS EACH REQUEST INDIVIDUALLY AND MAY, AT ITS SOLE DISCRETION, DECLINE ANY PROJECT WITHOUT JUSTIFICATION.

Our Service may contain links to Third-party websites or Services that are not owned or controlled by the Company. The Сompany has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third-party websites or services. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any Third-party websites or services that you visit.


3. Our Services 

The Сompany offers a range of professional Services designed to support and enhance e-commerce business operations. 

These Services are aimed at supporting digital commerce operations, improving user experience, optimizing platform functionality, and ensuring long-term performance and scalability.

The Company reserves the right, at its sole discretion, to modify, expand, or discontinue any Service at any time without prior notice. The most current list of available Services is always accessible on the Website.

All professional Services are provided exclusively upon individual engagement and executed through custom B2B service agreements.

Notwithstanding the foregoing, the Company may, at its sole discretion, provide certain Services or grant access to its proprietary software to individual Clients acting as consumers (B2C). 

In such cases, the consumer shall be granted a non-exclusive, non-transferable, limited license strictly for personal, non-commercial use. All intellectual property rights, including source code and design elements, shall remain the sole property of the Company 

The consumer may modify the software solely for personal purposes. Any redistribution, resale, sublicensing, or commercial exploitation of the software or its derivatives is expressly prohibited. Provision of Services to consumer Clients shall not be interpreted as a transfer of ownership or any broader rights beyond those expressly licensed.

Nothing in this Terms shall be construed to waive or diminish the Company’s intellectual property rights, regardless of the client’s legal status or the nature of the engagement.


4. Extensions Store 

The Сompany operates an online Extensions Store through which Users may browse, purchase, and download proprietary software modules designed to enhance and extend the native functionality of supported e-commerce platforms.

All Extensions available on the Website are exclusively developed, tested, and maintained by the Company. These modules may include, but are not limited to, functionality for AI-powered sales optimization, address validation, product data automation, and CMS import-export tools. The available Extensions and their respective functionalities are subject to change, expansion, or removal at the sole discretion of the Company without prior notice.

To support Users in evaluating and implementing Extensions, Interactive demo versions are available for each Extension, allowing Users to preview core functionalities in a live environment before purchase. Detailed user guides and technical documentation accompany every Extension, outlining installation steps, configuration options, and usage tips.

All relevant resources are accessible directly from the Extension’s product page on the Website.

The full and up-to-date list of available Extensions, along with detailed descriptions, demo access, and user guides, is published and maintained on the Company’s official Website. Users are encouraged to refer to the Website for the most current offerings and information prior to making any purchase.

Each Extension is licensed under a commercial License, as defined in these Terms. Upon successful purchase, Users are granted access to download the latest available version of the Extension and may implement it on a single production domain in accordance with the applicable license terms.

By purchasing, downloading, installing, or using any Extension, the User expressly acknowledges and agrees to be bound by the licence terms and usage limitations associated with that Extension. Use of any Extension outside the scope of the granted licence, including unauthorized distribution or deployment across multiple environments, is strictly prohibited.


5. Purchases

All payments made through the Website relate exclusively to the purchase of proprietary Extensions. The provision of any professional or development services by the Company is governed separately through individual service agreements concluded off-platform, and such services shall not be deemed part of any transaction conducted on this Site.

Prices for each Extension are displayed on the Website at the time of purchase. All applicable taxes, levies, duties, or other charges, including but not limited to VAT (where applicable), will be calculated and presented at checkout based on the billing information provided by the User. You are solely responsible for the payment of all such applicable charges.

All online transactions are processed securely through a third-party payment processor, Stripe, Inc. (“Stripe”). By purchasing an Extension, you agree to be bound by Stripe’s Terms of Service and Privacy Policy, and you authorize the Company and Stripe to charge your payment method for the total amount displayed at checkout, including any applicable taxes or fees.

The Company does not collect or store payment card details. All financial data is processed directly by Stripe in accordance with its industry-standard security protocols and compliance requirements (e.g., PCI DSS).

If your payment method is denominated in a currency other than indicated on the Website, your financial institution may apply conversion rates and additional fees. The Company is not responsible for any such charges.

Upon successful payment, you will receive an purchase details electronically at the email address provided at checkout. It is your responsibility to ensure that billing information is accurate and up to date.

 

6. Safety

We try hard to keep Our Service and Website a safe place for all users. But we can’t guarantee it. That’s where by using the Service and Websiite, You agree that:

  • You will not use the Service and Website for any purpose that is illegal or prohibited in these Terms.
  • You will not use any robot, spider, crawler, scraper, or other automated means or interface to access the Service and Website or extract other user’s information.
  • You will not use or develop any third-party applications that interact with the Website or other users’ content or information without Our written consent.
  • You will not use the Service and Website in a way that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Service and Website, or that could damage, disable, overburden, or impair the functioning of the Service and Website.
  • You will not use or attempt to use another user’s account, username, or password without their permission.
  • You will not upload viruses or other malicious code or otherwise compromise the security of the Service and Website.
  • You will not attempt to circumvent any content-filtering techniques we employ or attempt to access areas or features of the Service and Website that You are not authorized to access.
  • You will not probe, scan, or test the vulnerability of Our Service and Website or any system or network.
  • You will not encourage or promote any activity that violates these Terms. We also care about Your safety while using our Service and Website. So, we do not use the Service and Website in a way that would distract You from obeying any safety laws.


7. Intellectual property and licensing terms 

Unless expressly agreed otherwise in a written agreement, all intellectual property rights, including but not limited to copyrights, design rights, trademarks, trade secrets, and know-how, in and to any source code, software modules, backend or frontend components, UI/UX designs, custom layouts, graphical assets, and documentation developed by Company, shall remain the sole and exclusive property of the Company.

In cases where the Company provides custom UI/UX design or eCommerce integration services under a separate service agreement, all intellectual property rights in the Deliverables may be assigned to the Сlient, subject to the terms of the applicable contract. Such an assignment shall only be effective if explicitly stated in writing and agreed upon by both parties.

All Extensions available for purchase via the Company’s Extensions Store are licensed under a commercial proprietary Single-Site License. This License grants the purchaser the non-exclusive, non-transferable right to install and use the Extension on a single production domain. All intellectual property rights in and to the Extensions, including source code and compiled files, remain with the Company. No ownership or assignment is granted through the purchase of an Extension.

Redistribution, sublicensing, resale, or any commercial exploitation of the Extensions beyond the scope of the granted license is strictly prohibited.

Some Deliverables may rely on or integrate with Third-party services or platforms. The Client acknowledges that the use of such platforms is subject to their respective licenses and terms of use.

The Company makes no representations regarding the licensing of such Third-party systems and assumes no responsibility for the Client’s compliance therewith.

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services, as well as the trademarks, service marks, and logos contained therein.

 

8. Returns and Refunds Policy

We issue refunds for digital products within 45 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products. If you have any questions about our returns and refunds policy, please contact us: by email: hi@zest-logic.com, by visiting this page on our website: https://www.zest-logic.com/contact

Important! Fees for installation, conflict resolution and customization services are not refundable.

 

9. Disclaimer of Warranties

The Service, Extensions, and all related Deliverables, content, and materials are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express, implied, statutory, or otherwise. 

Company expressly disclaims all warranties, including but not limited to: implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising out of course of dealing or usage of trade.

The Company does not warrant that: the Service will be uninterrupted, timely, secure, or error-free; the results obtained from the use of the Service will be accurate or reliable; any errors in the Service or Software will be corrected.

The Company makes no representations or warranties regarding the availability, performance, or compliance of any Third-party platforms that may be integrated with or used in conjunction with the Service. The use of such platforms is at the Client’s sole risk and subject to the respective terms of those providers.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Any third-party content, code, data, or materials accessed through the Service are provided “as is” and without warranties of any kind.

In no event shall Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of it’s essential purpose.

 

10. Indemnification 

You shall indemnify, release and hold harmless ArBook and its parents, subsidiaries, affiliates, licensors and suppliers, and each of their respective officers, directors, employees and agents, from and against any loss, liability (including settlements, judgments, fines and penalties) and costs (including reasonable attorney fees, court costs and other litigation expenses) relating to any claim or demand made by any third party due to or arising out of Your access to the  Company  Website, use of the Company , violation of this Terms and Conditions, or infringement of any intellectual property or other right of any person or entity.

 

11. Technical Support 

All provisions regarding Company 's technical support and maintenance can be found in our Service Level Agreement.

 

12. Confidentiality And Cookies

We care about your personal data and make every effort to protect it in accordance with the GDPR and applicable US data protection laws. More information about Company 's personal data obligations can be found here.

 

13. No Use by Minor

The Service is intended only for access and use by adults (at least 18 years old). By accessing or using any of the Service, You warrant and represent that You are adults and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of the Terms. If You are the minor, You are prohibited from both the access and usage of the Service.


14. Governing Law

These Terms shall be governed and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

 

15. Changes and modifications to the Terms 

We reserve the right to modify, update, or replace these Terms, in whole or in part, at any time, at our sole discretion and without prior notice. Any such changes will become effective immediately upon publication of the revised version on this Website, unless otherwise stated.

The “Last updated” date at the top of this page indicates the effective date of the most recent revision. You are responsible for reviewing the Terms periodically to stay informed of any changes.

Your continued use of the Services after the posting of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Services.

 

16. Contact Us

If you have any questions about these terms, please contact us.